Technical Support Articles and How-to Guides for Geovision PC Based Surveillance DVRs and NVRs

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This page contains technical support and setup information for the Geovision PC Based DVRs / NVRs from CCTV Camera Pros. Geovision PC based recorders can be DVRs based on a Geovision DVR card, an NVR based on Geovision IP camera software, or a hybrid combination of both.

Because the user interface on the Geovision varies with version number, the setup articles are organized into 2 sections.

If you are unsure which version of Geovision that you have, please refer to the About Main Console section in your Geovision software. Please note that the client application setup instructions are below because they apply to all Geovision software versions.

Geovision Version 8.5 and Above

These instructions apply to Geovision GV-NVR / DVR version 8.5 and above.

System Planning

These articles help customers in planning a surveillance system installation with Geovision.

• Geovision System Layout - DIY installation guide for Geovision systems.
• Geovision Daycare Surveillance - How a Geovision surveillance system can be useful in daycares.

Initial Setup / Getting Started

This is where we recommend started if you are setting up a new DVR.

• Video Search and Playback - The instructions in this article explain how to search for and playback recorded video.
• Audio Surveillance Playback - These instructions explain how to enable audio playback on a Geovision PC based DVR / NVR.
• Can't Find KeyPro Error - Can't Find KeyPro is a pretty common error reported by Geovision users, usually pertaining to driver installation.
• Video Recording Resolution Setup - How-to configure the recording resolution on a Geovision PC DVR.
• Geovision DVR Card Video Loss Troubleshooting - How to troubleshoot a Geovision DVR card when Video Lost appears on the camera grid(s).
• Geovision Recording Setup - This article explains how to setup recording on the Geovision surveillance DVR.
• Geovision System Auto-Startup in Windows - These instructions explain how to configure the Geovision software to open and run when Windows boots.
• Geovision Recorded Video Backup to AVI - These instructions explain how to backup recorded from a Geovision surveillance system as an AVI file.
• Video Export and Playback - This article explains how to export and playback recorded video from a Geovision surveillance DVR.

Remote Internet Access

The how-to articles in this section will help iDVR-PRO users setup remote access to their DVR so that they can view their security cameras live, playback recorded surveillance footage, and perform other functions using remote access apps.

• Dynamic DNS Setup - This is required if you want to view your cameras remotely from the mobile apps and desktop software using a DDNS address.
• Geovision Center V2 Setup - Geovision Center V2 allows the user to manage up to 5 Geovision DVRs (160 Channels) on the standard version and up to 500 (800 Channels) on the paid pro version.
• Geovision PC Based NVR / DVR Network Setup - This article explains how to configure a Geovision surveillance DVR for remote access.
• Remote Access via Internet Explorer - This article explains how to remotely view a Geovision surveillance DVR using Internet Explorer.
• Playback Exported Geovision Surveillance Video on Mac - Playback Exported Geovision AVI Files on Mac.

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Alarms and Alerts

The articles in this section include how-to setup the alarm inputs/outputs and how-to setup alarm alerts.

Advanced Setup

Here are some advanced setup topics along with functions that are performed less often.

• PTZ Camera Setup - How to control a PTZ camera from the Geovision interface.
• PTZ Camera Preset Setup - How to setup the preset locations of a PTZ camera.
• WebCam User Setup - How to add multiple user logins for the Geovision surveillance systems.
• Geovision GV-COM PTZ Camera Setup - How to setup a PTZ camera on a Geovision security system using the GV-COM module.
• PTZ Camera Setup and Control - This article explains how to setup and control a PTZ camera using a GV-NET card.
• WebCam Server PTZ Camera Setup - How to control a PTZ camera using the Geovision WebCam Server.

Client Applications Setup / DVR Viewer Software & Mobile Apps

The below articles contain instructions on how to setup the client applications for iDVR including iPhone, Android, iPad mobile apps, Windows and Mac DVR viewer software.

Geovision DVR Version 8.4 and Below

These instructions apply to versions 8.4 and below of the Geovision GV-DVR / NVR surveillance software.

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