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‘Manufacturer’s warranty’ refers to the warranty included with the product upon first purchase.
‘Extended warranty’ refers to any extra warranty coverage or product protection plan, purchased for an additional cost, that extends or supplements the manufacturer’s warranty.
Warranty removed from product: This product was designated to be returned to HP. Thus, the warranty has been removed from this product.
Warranty withdrawn refurbished product: References a warranty that no longer applies, because the product has been refurbished as was sold ‘as is’ without a warranty.
Product sold by third party: This product was sold by a third party. Any warranty support needed would be completed by the third party that sold the product.
Product has been exchanged: This product has been exchanged for a new or refurbished product. Please use the product number and serial numbers of the new product to validate warranty status.
Product sold without warranty: This product was sold by a reseller. Any warranty support needed would be completed by the reseller that sold the product.
The serial number provided does not match the previously selected product. It matches the product:
Would you like to view the product details page for the new product?
Select ‘Continue’ to proceed to the new product.Or ‘Return’ to go back to the original product and enter new entitlement information.
We are unable to determine your warranty status for the product and serial number provided.
Please return to the product information page and verify the numbers provided or try again later.
This product cannot be identified by Serial Number alone. Please enter a Product Number to complete the request.
By completing and submitting this form you consent to the use of your data in accordance with HP's Privacy statement.Learn more about HP's privacy policy
Please wait while we process your request. This process can take several minutes depending on the number of warranties being checked.
Some features of the tool may not be available at this time. We apologize for this inconvenience and are addressing the issue.
