Hello Andreas,
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I understand that you are experiencing issue with installing your MATSHITA DVD-RAM on your computer after upgrade to Windows 10. I would certainly help you with this.
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I would suggest you trying the following Methods to troubleshoot the issue:
Method1: If you have any third-party CD/DVD-burning software such as Naro or Roxio installed, please temporarily remove them from 'Control Panel'-> 'Programs and Features'.
Method 2: Delete Filter Drivers
- Click Start, type regedit and press ENTER.
- Navigate to the following key:
HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlClass{4D36E965-E325-11CE-BFC1-08002BE10318} - Right click the {4D36E965-E325-11CE-BFC1-08002BE10318} entry, choose 'Export', select Desktop in the Save in box and type backup in File Name. Click Save.
Please Note: The backup file is on the Desktop and named backup.reg. We can simply restore the registry by double-clicking the backup.reg file. - Highlight this key ({4D36E965-E325-11CE-BFC1-08002BE10318}), on the right pane, and then check if Upperfilters and Lowerfilters value are present. If so, please right click on the values and select 'Delete' to remove them.
- Restart the computer.
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Method 3: Reinstall the DVDRW drive
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- Click Start, type devmgmt.msc and press Enter.
- Expand DVD/CD-ROM drives.
- Right-click the DVDRW drive and click Uninstall. Restart the computer.
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Hope this helps. Please let us know the results. Feel free to write us back for any further assistance with Windows, we'll be glad to assist you.